FAQ

Do you ship Internationally?

No. We currently do not ship internationally. We are hopeful to do so starting in early 2019! 

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When will I receive my order?

Most orders are shipped within 2-3 business days of payment confirmation depending on current processing time.

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Can I use my Credit Card on your website?

Yes. We accept all major debit and credit cards and  will also process PayPal transactions on our website. All payments are 100% secure.

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How can I track my order?

Your tracking number will be added to your transaction and will also be emailed to you.

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Can I cancel my order after I have placed it?

Once an order confirmation email is sent to you, there is no way of cancelling.

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I really want this item and I am not sure if it would fit, what should I do?

Please email us at InfinityApparel.Info@gmail.com with the item name and we will help you as best as we can with assessing sizing & fit.

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How are items selected?

Each item is hand-picked, inspected and inventoried. Please keep in mind, our inventory has been previously loved​ (worn). You should expect some normal wear and tear. However, INFINITY strives to pick the best quality possible. If there is a significant flaw in an item, it will be noted. Please see our Return Policy for more information.

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Do you sell men's or children's clothing?

No. We do not currently sell men's or children's clothing. We are hopeful to launch men's clothing starting in early 2019!

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I don't have a Paypal Account and need to purchase an item, what do I do?

You are able to pay with a debit or credit card. For further assistance, please email us at InfinityApparel.Info@gmail.com.

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Where are you located?

Kansas City, Missouri - United States.

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If I live in the Kansas City area, can I pick up my order?

Yes. For a small delivery fee, a team member from Infinity will deliver your order to you. You may also arrange to pick up your order. Standard policies regarding purchasing and returns will still apply.